Cora Patient Portal: Refills, Dose Changes & 24/7 Telehealth Support

Your Command Center for Treatment

The Cora patient portal is the hub of your entire treatment experience. Accessible from any device with a browser, it lets you communicate with your care team, manage prescriptions, track your progress, and get support — all without scheduling traditional in-person appointments. Once your assessment is approved and your first prescription is issued, you have immediate access.

Requesting Medication Refills

Refills are largely automatic — your prescription is set up on a recurring monthly cycle and your pharmacy prepares your next shipment before your current supply runs out. However, if you need to adjust timing or have experienced a delay, you can request a manual refill through the portal's "Medications" tab. Refill requests are processed within 24 hours on business days. Your provider reviews each refill to confirm your continued eligibility.

Requesting a Dose Change

GLP-1 dose titration is a normal part of treatment — most patients start at a low dose and gradually increase over weeks or months. If you feel ready to move to the next dose level, or if you're experiencing side effects that warrant a reduction, you can submit a dose change request directly through the portal:

• Navigate to "My Prescriptions" and select "Request Dose Adjustment"
• Complete the brief questionnaire about your current symptoms, weight progress, and tolerability
• Your physician reviews the request typically within 24 hours
• You'll receive an in-portal notification and updated prescription if approved
• Your next shipment will automatically reflect the new dose

24/7 Provider Messaging

Unlike traditional medical practices with limited office hours, Cora's patient portal offers asynchronous messaging with your care team around the clock. You can send a message at any hour of the day or night. While response times vary (most messages receive a reply within a few hours during business hours, and within 24 hours on weekends), urgent safety concerns are flagged and triaged appropriately. The messaging system is HIPAA-compliant and encrypted end-to-end.

Tracking Your Progress

The portal includes a weight tracking log where you can record weekly weigh-ins. Over time, this builds a visual chart of your progress that both you and your provider can reference during check-ins. Consistent tracking helps your physician make better dosing decisions and gives you motivating visual evidence of your progress. You can also log side effects, meals, or notes for your provider to review.

Telehealth Video Consultations

While most communication happens through messaging, you can request a video telehealth appointment through the portal for more complex discussions. This is particularly useful for initial onboarding, significant dose adjustments, or if you have questions that are easier to address in real-time. Video appointments are conducted through the portal's built-in secure video interface — no third-party app downloads required.